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ACE Credit Union Services is a not-for-profit company limited by guarantee and a Co-operative Society, registered with the FCA https://www.fca.org.uk/  (Reg Number 5037)

Our History: A Legacy of Leadership and Service to our Community

ACE Credit Union Services was founded in the wake of the National Federation of Credit Unions' dissolution in 2000, by visionary leader Barbara Hann. Barbara, who was awarded a CBE for her significant contributions to financial services for the underprivileged, laid the foundation for a community-focused credit union trade body. She was instrumental in establishing credit unions in Newcastle and initiated several community projects. As ACE's first CEO, Barbara's legacy is one of relentless advocacy for financial inclusion and the empowerment of communities across the North-East of England. Her work set the stage for ACE's ongoing mission to support and develop credit unions, ensuring they remain vital resources for financial empowerment within their communities.

Our work is guided by the same values that inspired our founder — a commitment to fairness, community, and co-operation. Everything we do is centred on helping credit unions serve their members with confidence, compassion, and integrity.

Our core purpose is to:

Include → Empower → Advocate → Support → Sustain

Now the sub tab currently labelled Value for money needs to changed to membership fees. and in that section remove everything that is currently there and replace with the following information.

Full Membership gives credit unions complete access to everything ACE offers.

Fees:

Group 1 Members: For credit unions with fewer than 8,000 members, we offer a cost-effective annual fee of just 80p per adult member.
Group 2 Members: Credit unions with over 8,000 members benefit from a fixed annual fee of £6,400.
Group 3 Members: Credit unions with over 10,000 members pay a fixed annual fee of £9,000.

Full Membership includes:

  • ✔ Representation & Advocacy with government, regulators and sector bodies

  • ✔ Voting rights at the ACE AGM and eligibility to stand for the Board

  • ✔ Access to approved Model Rules and regulatory guidance

  • ✔ Direct operational and compliance support

  • ✔ Free training workshops and learning resources

  • ✔ Peer networking & Buddy-Up support

  • ✔ Discounted Annual Conference access

  • ✔ Regular sector news and updates

  • ✔ Access to member forums and discussion groups

  • ✔ Use of the ACE logo as a full member

Affiliate Membership — £495 per year

Your Affiliate Membership makes a difference. It helps ACE continue offering low-cost support to credit unions that serve some of the most financially vulnerable communities. Together, we ensure these organisations remain strong, sustainable and able to improve lives.

  • Access to ACE newsletters and sector updates

  • Invitation to attend the Annual Conference (non-member rate)

  • Access to networking opportunities

  • Use of the ACE logo as an Affiliate Member 

How to join ACE

What sets ACE apart as your ideal trade body partner? click here to find out

Apply here to become affiliated

ACE on Facebook

Facebook page for ACE
https://www.facebook.com/ACECUServices
Check it out and like/follow for latest updates.

2025 Ace Conference save the date

New CEO Appointed

ACE is happy to announce that we have now recruited Carmel Swan as our new CEO to replace Bill Hudson who served as CEO for more than 9 years.

For the full story and info click here